Shipping Information

Free Delivery

We offer FREE delivery on all orders to most locations within Nairobi. There are no hidden charges or delivery fees during Black November.

Delivery Timeline

• Orders placed before 2 PM are typically processed same day
• Delivery occurs within 3-5 business days
• Delivery times may extend for areas outside central Nairobi
• You will receive a confirmation SMS with delivery details

Delivery Address Requirements

To ensure timely delivery, please provide:

• Correct city and town
• Street and road details
• Valid contact mobile number
• Landmarks or building name if applicable

Installation Services

Professional installation is available for large items such as:

• TVs and mounting
• Washing machines and cookers
• Soundbars and audio systems

Installation fees vary based on product type and location. Ask our team during checkout for installation quotes.