Returns & Warranty
30-Day Money-Back Guarantee
We're confident in the quality of our products. If you're not completely satisfied with your purchase, we offer a full 30-day money-back guarantee. No questions asked.
Return Conditions
To be eligible for a return:
- Product must be in original condition
- All original accessories and packaging must be intact
- Return must be initiated within 30 days of purchase
- Product must not show signs of misuse or damage
Manufacturer Warranty
All products come with manufacturer warranties:
- TVs: 2 years comprehensive warranty
- Washing Machines: 2 years (motor 5 years)
- Air Fryers: 1 year warranty
- Cookers: 1 year warranty
- Small Appliances: 1 year warranty
Extended Warranty
For added peace of mind, we offer optional extended warranty plans on select products. Extended warranties cover accidental damage, power surges, and other common issues not covered by manufacturer warranty. Ask our team for extended warranty options during checkout.
Warranty Coverage
Manufacturer warranty covers:
- Manufacturing defects
- Component failures
- Functional issues
- Free repairs or replacement
Warranty does not cover: normal wear and tear, accidental damage, misuse, unauthorized repairs, or cosmetic damage.
How to Claim Warranty
To file a warranty claim:
- Contact us with your purchase receipt and order number
- Describe the issue in detail
- We'll arrange for inspection and repair/replacement
- Free pickup and delivery service available
Contact: 0202032750 or info@blacknovemberdeals.store